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Delivery & Returns

Please find below our Delivery Rates, Time and Returns Policy.

UK Mainland Delivery.

Single T-shirt 1st Class 1-2 Days (For Personalised Items Please Allow 12/14 Days From Artwork Approval) £2.49

Standard Delivery

Royal Mail 48 Tracked 

2-3 Days (For Personalised Items Please Allow 12/14 Days From Artwork Approval.)

£4.95

Express Delivery

DPD Next Day

1-2 Days (For Personalised Items Please Allow 12/14 Days From Artwork Approval.) £9.95

 

Delivery to mainland Europe is £19.99

We aim to print and dispatch all orders within 12/14 days from artwork approval. For urgent orders please speak with our team.

 

 

If you have a deadline you would like to discuss with us then please contact us on 01695 576 800

Free delivery in the UK is available on all orders over £199.

 

Returns.

We offer a 30-day full money back guarantee on all blank clothing. You can also return items for an exchange, should you wish. 

We cannot accept returns or exchange on personalised items unless there is a fault with the clothing or the personalisation differs from the artwork proof that you approved.

 

30 Day Defect Guarantee.

Although personalised items are exempt from returns under the consumer rights act at Print Chimp LTD we do offer a 30 day defect guarantee. 

What is covered? 

• Faulty Clothing 

• Wrong Personalisation (Where personalisation differs from the approved artwork proof.)

• Print Defect (Peeling, Cracking and Discolouring Without Manipulation)

We cannot replace items which the print has become defected due to:

Burning, Bleaching, Ironing, Exposure To Liquids, Tumble Drying, Clothing Tears, Washing Incorrectly.

Please see our Clothing Care Guide for keeping your clothing in good condition.

 

Samples:

Just like blank clothing we offer a full 30 day money back guarantee on samples.

 

Returns Form:

Please download our Returns Form Here and include it with the item you're returning.

 

Returns Label:

If you need a returns label please contact us with your order number on 01695 576 800 or Email: Sales@PrintChimp.co.uk